Shipping
We offer several delivery options to get your order to you as smoothly as possible. Delivery times and availability vary depending on the type of product and your location.
For most orders, here is what you need to know:
| Option | Delivery | Courier | Price |
|---|---|---|---|
| Standard | 3 to 5 working days | EVRi | £3.50 or FREE for orders over £40 |
| Premium | 2 to 3 working days | DPD | £4.50 or FREE for orders over £75 |
| Service Point | 3 to 5 working days | DPD | £4.50 or FREE for orders over £40 |
| Next Working Day (order by 12pm)* | Next working day | EVRi | £6.50 |
* To qualify, orders must be placed by 12:00 PM, Monday to Thursday. Orders placed after this cut-off will be shipped on the next working day and delivered the day after.
Remote Area Exception
Some postcodes are classed as remote by our courier partners. These locations take a little longer to reach, so Next Working Day delivery isn’t available. If your address falls within one of these areas, you will only see our Remote Area Delivery option at checkout.
| Option | Delivery | Courier | Price |
|---|---|---|---|
| Remote Area Delivery** | 3 to 5 working days | EVRi | £6.50 or FREE for orders over £40 |
** Applies to: AB35-56, BT, D1-99, FK17-99, G83-83, GY, HS1-99, IM, IV, JE, KA15-28, KW, PA20-99, PH9-99, TR21-25, TRI21-25 and ZE
Fresh Kimchi and Sauerkraut Exception
To protect quality, these fermented products are only available for Priority and Next Day delivery and are not available for delivery to remote areas:
| Option | Delivery | Courier | Price |
|---|---|---|---|
| Priority | 2 to 3 working days | EVRi | £4.50 or FREE for orders over £40 |
| Next Working Day (order by 12pm)* | Next working day | EVRi | £6.50 |
Baked Goods Exception
Freshly baked items from Papo’s Bagels, Good in Bread, Mamma G and Frankie's Brownies are baked to order and follow a set delivery schedule. To get them to you in top condition, these are shipped on Priority and are not available for delivery to remote areas.
| Option | Delivery | Courier | Price |
|---|---|---|---|
| Priority | Follow set delivery schedule | EVRi | £4.50 or FREE for orders over £40 |
Delivery Schedule
| Maker | Order Window | Delivery Day | ||
|---|---|---|---|---|
| Papo’s Bagels | Friday 8am | → | Monday 8am | Friday |
| Good in Bread | Friday 8am | → | Wednesday 8am | Friday |
| Wednesday 8am | → | Friday 8am | Wednesday | |
| Mamma G | Friday 8am | → | Wednesday 8am | Friday |
| Wednesday 8am | → | Friday 8am | Wednesday | |
| Frankie’s Brownies | Friday 8am | → | Wednesday 8am | Friday |
| Wednesday 8am | → | Friday 8am | Wednesday | |
Got a shipping question? Head to our Help Centre and get in touch.